About Intermission Film

Intermission Film is an award-winning, full-service creative agency with studios in London, New York, Amsterdam and Melbourne. We partner with leading distributors, streamers and broadcasters to create trailers, promos, creative content and social campaigns for film and television audiences around the world.

We believe great work comes from clarity of thinking, strong creative leadership and shared ownership. Our teams work closely across disciplines, balancing creative ambition with delivery reality and client context.

The Opportunity

As Intermission’s US business continues to grow, we are strengthening the operational foundation of our Production team.

The Senior Manager, Production Operations is a senior role responsible for the visibility, coordination and operational consistency of US Production. Working closely with Producers, Associate Producers, Creative leadership and Finance, this role ensures that projects are resourced effectively, workflows are followed consistently, priorities are clear and commercial discipline is maintained.

This position plays a key role in supporting work that flows between the global teams and especially the US and Australia, ensuring clean handovers, clear ownership and quality control across regions.

The role operates within a matrix structure and partners closely with senior Production leadership in the UK.

What You’ll Do

• Maintain a clear, accurate and current view of all live US projects and relevant global projects, including ownership, resourcing and delivery status.

• Partner with Producers and senior Production leadership to forecast capacity, identify pressure points, successfully prioritise and coordinate freelancer engagement.

• Support forward planning across Editorial, Finishing and Production teams to reduce last-minute resourcing and reactive hiring.

• Ensure production workflows are followed consistently, including clear kick-offs, defined ownership and internal review checkpoints.

• Act as a central point of coordination between US Production and Australia-based teams, supporting clean handovers, clear priorities and cross-region delivery.

• Work closely with Finance to support accurate time capture, billing inputs and commercial visibility across projects.

• Identify material scope changes and ensure they are visible to senior Production leadership in a timely manner.

• Contribute to continuous improvement of production workflows and tools, ensuring systems are used effectively and consistently rather than introducing unnecessary complexity.

• Support senior Production leadership with reporting and operational insights that inform decision-making.

• Act as a steady, senior presence during peak campaign periods, helping to maintain structure and clarity under pressure.e.

What You’ll Bring

• Significant experience (typically 6-10+ years) within production, post-production or production operations in a creative agency, trailer house or campaign environment.

• Strong understanding of campaign workflows, resourcing models and finishing processes.

• Experience working across multiple regions or distributed teams, with an appreciation for cross-border delivery challenges.

• Commercial awareness and confidence partnering with Finance and senior stakeholders.

• A proactive, organised and detail-focused working style, with the ability to balance big-picture visibility and day-to-day operational detail.

• Confidence to raise capacity, workflow or commercial risks constructively with senior leadership.

• Strong communication skills and the ability to build trust across creative, production and finance disciplines.

• Comfort operating within a matrix organisation and supporting multiple stakeholders simultaneously, in a fast-paced, global environment.t.

Please Note

We mainly work from the office full-time, but this role will be eligible for one day of working from home per week once the individual is settled in.

Salary

The range for this position is up to $140,000 p.a. plus benefits, with flexibility for the right candidate.

Benefits & Culture

🎬 Time off - Up to 21 days + 10 Federal holidays (18 PTO, Birthday off after 6-months, day after Christmas and New Year’s Eve on us)

❤️‍🩹 Health & Wellbeing - Health, dental, and vision insurance and access to employee-funded FSA.

💫 Culture & connection- Monthly entertainment allowance, and seasonal parties that bring everyone together.

💸 Making your money go further- Commuter benefits and more available via our benefits platform.

🌟 401(k) retirement plan, and more as you grow!

How To Apply

To apply, please upload your CV and a brief cover letter.

Application process 

Our process will roughly follow the stages below;

Stage 1: Short introductory video call with HR/People (15-30 minutes)

Stage 2: Video interview with the hiring manager (45-60 minutes)

Stage 3: In-person interview with hiring manager and/or leadership and intro to team (60 minutes)

Stage 4: Offer!

Diversity and inclusion are at the heart of what we value. We are committed to equality of opportunity for all staff. Individuals are encouraged to apply regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, marriage, or civil partnerships. We strongly encourage applicants from ethnic minority backgrounds or other underrepresented backgrounds to apply. If you require any reasonable adjustments to accommodate your application, please let us know.

This job description is not exhaustive and is liable to review following discussion with the successful applicant. The successful applicant will be expected to undertake any other reasonable duties as required and commensurate with the job.